{"id":909,"date":"2026-09-16T03:49:03","date_gmt":"2026-09-16T03:49:03","guid":{"rendered":"https:\/\/www.eisberg-coaching.com\/?page_id=909"},"modified":"2026-09-16T03:49:03","modified_gmt":"2026-09-16T03:49:03","slug":"faq-static","status":"publish","type":"page","link":"https:\/\/www.eisberg-coaching.com\/en_gb\/faq-static\/","title":{"rendered":"FAQ – Static"},"content":{"rendered":"
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Frequently asked questions<\/h1>\r\n

If your question is not here, get in touch. We will reply personally.<\/p>\r\n

\r\n Understanding icebergs<\/a>\r\n Launch and discovery phase<\/a>\r\n Privacy policy<\/a>\r\n In everyday life<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n
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Understanding icebergs<\/p>\r\n

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\r\n What is Iceberg?<\/summary>\r\n

Iceberg is a tool that supports teachers in conducting structured and meaningful learning and coaching conversations. It accompanies every step of the process \u2013 from preparation and the conversation itself to follow-up and parent communication.<\/p>\r\n <\/details>\r\n

\r\n Who is Eisberg intended for?<\/summary>\r\n

F\u00fcr Lehrpersonen, die Lern- und Coachinggespr\u00e4che f\u00fchren, und f\u00fcr Schulen, die eine gemeinsame Gespr\u00e4chskultur entwickeln m\u00f6chten. Schulische Heilp\u00e4dagogik und Schulsozialarbeit k\u00f6nnen einzelne Lernende als Gastpersonen begleiten.<\/p>\r\n <\/details>\r\n

\r\n How does an iceberg work?<\/summary>\r\n

Du h\u00e4ltst fest, was dir aufgefallen ist, und Eisberg schl\u00e4gt passende Fragen vor. Im Gespr\u00e4ch transkribiert es im Hintergrund, danach entstehen Zusammenfassung, n\u00e4chste Schritte und die Elterninformation. \u00dcber mehrere Gespr\u00e4che hinweg bleiben Ziele und Kompetenzen verkn\u00fcpft. View product<\/a><\/p>\r\n <\/details>\r\n

\r\n Do I need to prepare before every conversation?<\/summary>\r\n

A few sentences on your observation will be enough. Eisberg will provide the conversation structure and the right questions.<\/p>\r\n <\/details>\r\n

\r\n Will Eisberg replace my way of teaching?<\/summary>\r\n

No. Eisberg provides a framework for the conversation and supplies questions. How you lead is up to you.<\/p>\r\n <\/details>\r\n <\/div>\r\n <\/section>\r\n\r\n

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Launch and discovery phase<\/p>\r\n

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\r\n How does the free trial work?<\/summary>\r\n

You will gain access to the explorer area with an introductory video and all materials. When you are ready, you start your two months and work with two learners. There are no costs, you do not need to provide payment details and you do not need to cancel.<\/p>\r\n <\/details>\r\n

\r\n How long will it take before I can start?<\/summary>\r\n

After completing the form, you will receive access by email. The introductory video lasts a good half an hour, after which you can prepare your first conversation.<\/p>\r\n <\/details>\r\n

\r\n Do I need school authorisation to use Iceberg?<\/summary>\r\n

Generally not for the discovery phase. What is important is parental consent, which Eisberg obtains when a profile is created. If your school is to cover the costs, we have prepared a letter and information for the headteacher.<\/p>\r\n <\/details>\r\n

\r\n What do I get with a licence?<\/summary>\r\n

Iceberg for one teacher and one class, plus an onboarding webinar, regular live webinars with experts, exchange with other teachers and technical support. Iceberg Plus additionally includes the continuous professional development area of P\u00e4dagogik+ as well as an introductory discussion and four 1:1 reflection sessions per year. For an overview<\/a><\/p>\r\n <\/details>\r\n <\/div>\r\n <\/section>\r\n\r\n

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Privacy policy<\/p>\r\n

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\r\n Is the conversation being recorded?<\/summary>\r\n

Yes. Eisberg records the conversation and transcribes it so that you don't have to take notes at the same time. Details on storage can be found in the privacy policy.<\/p>\r\n <\/details>\r\n

\r\n Is iceberg GDPR compliant?<\/summary>\r\n

Ja. Eisberg arbeitet DSGVO-konform, mit Zero-Retention und Servern in der EU.<\/p>\r\n <\/details>\r\n

\r\n Can parents access the app?<\/summary>\r\n

Parents receive a structured summary by email after the meeting, in their preferred language. The teacher reviews and approves it. Responsibility and control thus remain with the teacher.<\/p>\r\n <\/details>\r\n <\/div>\r\n <\/section>\r\n\r\n

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In everyday life<\/p>\r\n

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\r\n Does that make my daily routine more complex?<\/summary>\r\n

On the contrary. Notes, summaries and parent information are generated automatically. What used to mean up to an hour of documentation after every meeting is reduced to a few minutes.<\/p>\r\n <\/details>\r\n

\r\n Can I use Iceberg in different languages?<\/summary>\r\n

The parent mail is created in the parents' preferred language. We will add which languages the app itself supports here.<\/p>\r\n <\/details>\r\n

\r\n What sets Eisberg apart from other tools?<\/summary>\r\n

Iceberg is not documentation software, but accompanies the conversation itself. The questions were developed by certified learning coaches and educational therapists, the goal-setting work is based on the WOOP method, and development remains visible across several conversations. This is complemented by personal support from the P\u00e4dagogik+ team. View product<\/a><\/p>\r\n <\/details>\r\n <\/div>\r\n <\/section>\r\n\r\n

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Question not listed?<\/h2>\r\n

Write to us, and we will reply personally.<\/p>\r\n <\/div>\r\n

\r\n team@eisberg-coaching.com<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

H\u00e4ufige Fragen Wenn deine Frage hier nicht steht, schreib uns. Wir antworten pers\u00f6nlich. Eisberg verstehen Start und Entdeckerphase Datenschutz Im Alltag Eisberg verstehen Was ist Eisberg? Eisberg ist ein Tool, das Lehrpersonen dabei unterst\u00fctzt, strukturierte und bedeutsame Lern- und Coachinggespr\u00e4che zu f\u00fchren. Es begleitet jeden Schritt des Prozesses \u2013 von der Vorbereitung \u00fcber das Gespr\u00e4ch […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-909","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.eisberg-coaching.com\/en_gb\/wp-json\/wp\/v2\/pages\/909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.eisberg-coaching.com\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eisberg-coaching.com\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eisberg-coaching.com\/en_gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eisberg-coaching.com\/en_gb\/wp-json\/wp\/v2\/comments?post=909"}],"version-history":[{"count":0,"href":"https:\/\/www.eisberg-coaching.com\/en_gb\/wp-json\/wp\/v2\/pages\/909\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.eisberg-coaching.com\/en_gb\/wp-json\/wp\/v2\/media?parent=909"}],"curies":[{"name":"well played","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}